Technical Support Specialist I
|Posted on:||Monday, June 24, 2019|
|Organization:||Ortho Clinical Diagnostics|
Ortho Clinical Diagnostics is committed to improving and saving lives with diagnostics. To do this we hire people who share this dream and are ready for new adventures. As a valued team member, you will carve your own career path and be part of building this company stronger and better than ever before. There is no limit to the experiences, opportunities and new directions you will have access to here at Ortho Clinical Diagnostics. More importantly, you will be driving the surge of a whole new direction in important medicine. That’s something we can all take pride in as we take this journey together.
Ortho is known in the industry as a leader in customer service and support. Deeply understanding and exceeding the needs of our clinical lab, hospital and blood bank customers is what we do. It’s who we are. If you join Ortho, no matter what your role, you will be expected to keep that Customer Excellence focus in your work.
Ortho is seeking a Technical Support Specialist 1 for our Rochester, NY office. The Technical Support Specialist 1 will focus on the direct support of our customers by providing expert technical solutions for instrument related issues using telecommunication, chat or other emerging technologies.